What areas do you service?
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We serve the greater metropolitan area and surrounding regions. Contact us to confirm if we service your specific location!
How do I get a quote?
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Simply contact us via WhatsApp, phone, or our contact form. We'll schedule a free site assessment to understand your needs and provide a personalized quote with no obligation.
Do I need to provide cleaning supplies?
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No! We bring all necessary cleaning supplies and equipment. However, if you have specific products you'd like us to use, we're happy to accommodate.
Are your cleaners insured and background-checked?
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Yes! All our team members undergo thorough background checks and vetting. We are fully insured for your peace of mind and protection.
Do I need to be home during the cleaning?
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Not necessarily! Many clients provide us with access to their home and go about their day. We're flexible and can work around your schedule and preferences.
What if I'm not satisfied with the cleaning?
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Your satisfaction is our priority! If you're not completely happy with our service, let us know within 24 hours and we'll come back to make it right at no extra charge.
How often should I schedule cleaning services?
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It depends on your needs! We offer one-time, weekly, bi-weekly, and monthly cleaning plans. We can help you determine the best frequency based on your space and lifestyle.
Can I customize my cleaning service?
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Absolutely! We tailor our services to your specific needs. Just let us know what areas you want us to focus on or skip, and we'll create a custom plan for you.
What payment methods do you accept?
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We accept cash, bank transfers, and mobile money payments. Payment is typically due after service completion.
How far in advance do I need to book?
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We recommend booking at least 2-3 days in advance for regular cleaning. For deep cleaning or special events, please book 1-2 weeks ahead when possible. However, we'll do our best to accommodate last-minute requests!
What's the difference between regular and deep cleaning?
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Regular cleaning maintains your space with routine tasks like dusting, vacuuming, and bathroom cleaning. Deep cleaning is more intensive, including areas like inside cabinets, behind appliances, baseboards, and other hard-to-reach places.
Do you offer discounts for recurring services?
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Yes! We offer special rates for clients who schedule regular weekly or monthly cleaning services. Contact us to learn more about our recurring service packages.